LIMITED WARRANTY: Prorack Products ("Prorack") will repair or replace merchandise which proves defective in materials and/or workmanship. The limited warranty is effective for three years from the date of purchase. The limited warranty is applicable only if the instructions are followed and the products are used properly. If a customer believes that a Prorack product is defective, the customer must return it to an authorized Prorack dealer with proof of purchase. Prorack will then issue authorization to the dealer for the return of these products. If an article is found to be defective upon inspection by Prorack, Prorack will repair or replace the defective article at its discretion without charge. The customer will pay freight to Prorack, and Prorack will pay any applicable return freight. Unauthorized returns will not be accepted. Normal wear and tear of Prorack products or damage resulting from misuse, accidents, or alterations are not covered by this Limited Warranty.The purchaser acknowledges that Prorack has no control over the attachment of its products to vehicles or the attachment of items to the Prorack products. Accordingly, Prorack cannot assume responsibility for any damage to any property arising out of the improper attachment or use of its products. In addition, this Limited Warranty is not transferable and applies only to Prorack products and not to other products used in conjunction with Prorack products. This Limited Warranty is in lieu of all other warranties, expressed or implied, and does not cover consequential damages of any kind that may arise from the use or misuse of any Prorack product.

If you need further technical assistance or replacement parts: Please contact your dealer or call us at:

(888) 925-4621
Monday through Friday
7:00 am to 5:00 pm
Pacific time